During the initial contact regardless of format we gather basic information related to the project. This includes, number of rooms to be papered, is the paper already selected, preferred install timeline, and the obvious, location, as well as on-site estimate time/date establishment.

We’ll review the paper selected (if already selected – if not, no big deal, we can still take measurements and give an estimate based on room dimensions). If the paper is not selected at the time of the estimate, customers can simply reach out once their selection has been made and I can plug in our measurements to their paper specifications and advise as to the paper quality needed.

Our estimates are currently generated through Quickbooks. We’ll include installation cost as well as paper needed (assuming paper is selected at time of estimate).

Paper manufacturers lead time range from 4 days to 4 months so we always advise the customer to let us know once they have a shipment confirmation so that we can do our best to get them on the schedule in advance of their paper arrival.

See our Installation page for step-by-step details.

It is also important to note that we do take extra precautions when it comes to protecting the surfaces being worked around (floors/doors/trim etc). This typically consist of paper floor covering as well as plastic covering on the appropriate surfaces.

Sent at the completion of the job. The only exception here is we require a 30% deposit for projects exceeding $10,000.